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How to Give and Receive Feedback Like a Professional
Feedback is the engine of growth — in careers, relationships, and personal development. Yet most people either avoid giving it or react badly to receiving it. These skills can be learned.
What is the best way to give feedback?
Use the SBI model: describe the Situation (“In yesterday’s meeting”), the Behaviour (“you interrupted the presenter twice”), and the Impact (“which made it hard for the team to follow the point”). This keeps feedback specific and fair.
How do I receive feedback without getting upset?
Listen fully. Say “Thank you for telling me.” Ask a clarifying question: “Can you give me an example?” Then decide what to act on. Not all feedback is equally useful, but all of it deserves a hearing.
What is the feedback sandwich?
Positive → Improvement → Positive. For example: “Your slides looked great. The data section was hard to follow — maybe add labels. Overall, a really strong presentation.” Use it when softening is needed, but don’t hide real feedback behind compliments.
How often should feedback happen?
Regularly and informally — not just during annual reviews. A quick “That went really well because…” after a meeting normalises feedback and makes the harder conversations easier when they come.
How to Give and Receive Feedback Like a Professional
Feedback is the engine of growth — in careers, relationships, and personal development. Yet most people either avoid giving it or react badly to receiving it. These skills can be learned.
What is the best way to give feedback?
Use the SBI model: describe the Situation (“In yesterday’s meeting”), the Behaviour (“you interrupted the presenter twice”), and the Impact (“which made it hard for the team to follow the point”). This keeps feedback specific and fair.
How do I receive feedback without getting upset?
Listen fully. Say “Thank you for telling me.” Ask a clarifying question: “Can you give me an example?” Then decide what to act on. Not all feedback is equally useful, but all of it deserves a hearing.
What is the feedback sandwich?
Positive → Improvement → Positive. For example: “Your slides looked great. The data section was hard to follow — maybe add labels. Overall, a really strong presentation.” Use it when softening is needed, but don’t hide real feedback behind compliments.
How often should feedback happen?
Regularly and informally — not just during annual reviews. A quick “That went really well because…” after a meeting normalises feedback and makes the harder conversations easier when they come.