Help Center

support

help center: answers, guides and real humans

Everything you need to get the most out of Mondosol — from your first lesson to managing your membership.

Read the FAQs
help center: answers, guides and real humans
new here? start with these
getting started

new here? start with these

1

How Mondosol works — the five-minute overview of lessons, courses and the learn-by-living method.

2

Create your account and log in, then pick your first course.

3

Understand the Mondi: points, hearts, streaks and badges explained.

How it works
account and billing

membership, payments and profile

1

Manage your membership, billing and orders from your account page.

2

Upgrade, cancel or renew — no hidden steps, cancel anytime.

3

Review our refund policy and payment terms in plain language.

Membership account
membership, payments and profile
courses, progress and rewards
learning

courses, progress and rewards

1

Track your progress, streak and badges from your dashboard.

2

See your points on the leaderboard and redeem perks in the Rewards Hub.

3

Finished a course? Your certificate page is waiting.

My progress
talk to us

still stuck? we answer personally

Mondosol is a small team — your message reaches people, not a ticket queue. Write to us or book a free 30-minute call.

Contact us
still stuck? we answer personally

we are here to help

No chatbots pretending to be humans. Just humans.

Contact support