Description
Constant Contact Review 2026
Is Constant Contact worth it for a small business? I read reviews on Trustpilot, the App Store, Google Play and Forbes Advisor, and checked the pricing page, so you don’t have to.
ℹ️ Affiliate disclosure
If you sign up through our link, Mondosol may earn a commission at no extra cost to you. Constant Contact didn’t pay for or approve this review, and it never changes what we write, including the bad parts.
Is Constant Contact worth it?
- ✅ Yes, for small businesses wanting email, social and SMS in one place.constantcontact.com
- ⚠️ Price grows with your list: contacts and sends set the price.Pricing
- 🚩 Renewals and cancelling drive many 1-star reviews.Trustpilot
- 💡 Low-risk test: 14 days free, no card, then a 30-day money-back guarantee.Pricing
What real users said, and what I found
Short quotes from public reviews, copied word for word. Click any card to read the full review.
“This allows me to copy and change the areas I need to change without having to format each time.”
Elio’s cross-check: app users agree: 4.8 on the App Store from 11K ratings.
“Katy was so pleasant, helpful and patient as she took me through the process of sending a new advertising message.”
Elio’s cross-check: every plan includes live 1:1 onboarding, per the pricing page.
“It stands out for its beginner-friendly features, such as a large library of prebuilt email templates”
Elio’s cross-check: older review, but the App Store listing still advertises 100+ templates and AI help.
“Recently, the price of our package took a HUGE leap in expense”
Elio’s cross-check: prices depend on contacts and email sends, and overage fees may apply. Check your tier before you grow your list.
“They have an automatic annual renewal, at an incredibly inflated price – Not worth the money.”
Elio’s cross-check: the 30-day money-back guarantee is for new sign-ups. Put the renewal date in your calendar.
“Cancelling the account took me nearly 1 hour.”
Elio’s cross-check: other recent reviews describe long calls to cancel too. Plan time for it.
“Constant Contact is easy, friendly and does email, social and SMS in one app. The anger is about billing, not the product: renewals, price jumps and cancelling.”
Verdict 3.9/5. Good for small lists if you watch the renewal date.
Pros
- 📱 Top-rated apps: 4.8 iOS, 4.7 AndroidApp StoreGoogle Play
- 🆓 14-day free trial, no card neededconstantcontact.com
- ↩️ 30-day money-back guaranteePricing
- 🤝 Live 1:1 onboarding on every planPricing
- 📣 Email, social, SMS and events in oneconstantcontact.com
- 🎨 100+ templates plus AI helpApp Store
Cons
- 📈 Price rises with contacts; overage fees may applyPricing
- 🔁 Auto-renewal complaintsTrustpilot
- ☎️ Cancelling can take a long callTrustpilot
- 💬 SMS costs extra on Lite and StandardPricing
- ⭐ 19% of Trustpilot reviews are 1-starTrustpilot
Why listen to me?
- 🏆 One of the top Airbnb hosts in the world
- 📰 Featured in Repubblica
- 🎓 Built and runs Mondosol, a small online business
- 🔍 Cross-checked 6 real reviews against 2,088 Trustpilot reviews, 13K+ app ratings, Forbes Advisor and the live pricing page
My verdict: start the free trial, keep your list clean, and set a reminder before any renewal.
See it in action
Constant Contact’s official 74-second walkthrough of its Campaign Builder, published Sep 24, 2026.
How much does Constant Contact cost?
14 days free, then a paid plan. Prices start low and grow with your contacts.
| Plan | Monthly | Billed annually* |
|---|---|---|
| Lite | from $12 | from $10.20/mo |
| Standard | from $35 | from $29.75/mo |
| Premium (500 SMS included) | from $80 | from $68/mo |
| Multi-Account (5+ accounts) | Custom pricing | |
Quick math: Standard costs $420 a year paid monthly, or about $357 prepaid. That’s roughly $63 saved, but you’re locked in for 12 months.
*Starting prices on constantcontact.com/pricing, US dollars, checked Oct 3, 2026. Price depends on contacts and email sends; overage fees may apply. SMS on Lite and Standard starts at $10/month for 1–500 messages.
Not sure which plan you need? Ask Elio first.
Book a free 15-minute call. Tell me about your list and what you send, and I’ll tell you honestly which plan fits, or if you need one at all.
People also ask
Is there a free trial?
Yes. Constant Contact offers 14 days free with no credit card required. Paid plans also come with a 30-day money-back guarantee for new sign-ups.
How much does Constant Contact cost?
On the pricing page we checked on Oct 3, 2026, plans start at $12 a month (Lite), $35 (Standard) and $80 (Premium), or less when billed annually. The price depends on your number of contacts and email sends.
Does Constant Contact include SMS?
Premium includes 500 messages. On Lite and Standard you can add SMS from $10 a month for 1–500 messages.
How do I avoid surprise charges?
Check your contact tier, note your renewal date, and remove inactive contacts. Several recent Trustpilot reviews complain about auto-renewals and price jumps.
Is this review sponsored?
No. Constant Contact didn’t pay for or approve it. If you sign up through our link, Mondosol may earn a commission at no extra cost to you.
Ready to send your first campaign?
Start the 14-day free trial, send one newsletter, then come back and tell other readers how it went.
⭐ Used Constant Contact? Leave an honest review — good or bad — and earn Mondosol points.
Elio Mondello Anza (Mondosol) –
Expert verdict: 3.9/5, based on public reviews on Trustpilot, the App Store, Google Play and Forbes Advisor, plus the pricing page checked on Oct 3, 2026 (not a hands-on test). Constant Contact is easy to use and bundles email, social posting and SMS, and app users rate it 4.8 (iOS) and 4.7 (Android). The complaints on Trustpilot are mostly about billing: automatic renewals, price jumps as your list grows, and long calls to cancel. Start with the 14-day free trial (no card), keep your contact list clean, and put any renewal date in your calendar.