📚 Mondosol Help Center

Estimated reading time: 7 minutes

Last Updated: November 2025

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Quick Answer

Currently, Mondosol does not offer subscription-based courses. Instead, all courses are one-time purchases with lifetime access. However, subscription options are planned for 2025+. Therefore, when subscriptions launch, you’ll be able to cancel anytime without penalties. Additionally, payment plans (3-month and 6-month) can be cancelled with prorated refunds.

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Current Payment Model

💳 One-Time Purchase System

How It Works:

• Pay once, own forever
• Lifetime course access
• No recurring charges
• No subscription fees
• No cancellation needed

What You Get:

• Permanent access to content
• All future updates included
• Download materials anytime
• Certificate upon completion
• Community access (where available)

Benefits:

• No monthly commitments
• Budget-friendly approach
• Complete ownership
• Access never expires
• No surprise charges

Available Products:

• Basic courses (€89–€125)
• Standard courses (€180–€455)
• Premium courses (€910–€1,820)
• Coaching packages (€297–€1,000+)
• Digital products (€10–€350)

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📅 Payment Plans (Not Subscriptions)

Current Options:

• 3-month payment plan
• 6-month payment plan
• One-time full payment
• Custom arrangements (coaching)
• Bank transfer installments

Important Distinction:

• Payment plans ≠ subscriptions
• Fixed total amount
• Predetermined payment schedule
• Access granted immediately
• Ownership after final payment

Cancellation Policy:

• Can cancel payment plans
• Prorated refund issued
• Access continues for paid period
• No penalties or fees
• Contact support to cancel

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Future Subscription Plans

🔮 Coming in 2025+

Planned Subscription Model:

• Monthly subscription option
• Annual subscription option
• All-access course library
• New content added regularly
• Cancel anytime guarantee

Expected Features:

• Unlimited course access
• Monthly new releases
• Exclusive subscriber content
• Priority support
• Community membership included

Pricing Estimates:

• Monthly: €29–€49/month
• Annual: €299–€499/year (save 15–20%)
• Student discount available
• Nonprofit rates offered
• Early bird pricing for current users

Cancellation Promise:

• Cancel anytime, no questions asked
• No cancellation fees
• No long-term contracts
• Prorated refunds (annual plans)
• Simple online cancellation

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How to “Cancel” Current Purchases

❌ No Cancellation Needed

One-Time Purchases:

• Nothing to cancel
• No recurring charges
• Access remains forever
• No action required
• Keep learning at your pace

If You Want to Stop:

• Simply stop using the course
• Access remains available
• Return anytime
• No penalties
• No need to notify us

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🔄 Payment Plan Cancellation

If You’re on a Payment Plan:

• Contact support immediately
• Email: eliomondello@mondosol.com
• Subject: “Payment Plan Cancellation”
• Include order number
• State cancellation reason (optional)

What Happens:

• Remaining payments cancelled
• Prorated refund calculated
• Access continues for paid period
• Example: 3 months paid of 6 = 3 months access
• Fair and transparent process

Refund Calculation:

• Total course price: €455
• 6-month plan: €75.83/month
• 3 months paid: €227.49
• 3 months remaining: €227.51 refunded
• Access for 3 months from cancellation

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Newsletter & Email Subscriptions

📧 Unsubscribe Anytime

Email Communications:

• Marketing emails
• Course updates
• Promotional offers
• Weekly newsletters
• Special announcements

How to Unsubscribe:

• Click “Unsubscribe” in any email
• Visit mondosol.com/unsubscribe
• Email support with request
• Update preferences in account
• Instant processing

What You’ll Miss:

• Exclusive promo codes
• Early access to new courses
• Free resources and guides
• Community event invitations
• Special discounts (up to 50%)

Selective Subscriptions:

• Choose email types
• Course updates only
• Promotions only
• Community news only
• Customize your preferences

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Account Deletion vs Cancellation

🗑️ Deleting Your Account

Account Deletion:

• Permanently removes account
• Deletes personal information
• Removes course access
• Cannot be undone
• GDPR compliance

Before Deleting:

• Download certificates
• Save course materials
• Export personal data
• Consider account pause instead
• Contact support for help

How to Delete:

• Email: eliomondello@mondosol.com
• Subject: “Account Deletion Request”
• Confirm your identity
• State reason (optional)
• Processed within 7 days

Alternative: Account Pause:

• Keep access, stop emails
• Unsubscribe from communications
• Access remains available
• Reactivate anytime
• No data loss

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Subscription FAQs

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Why No Subscriptions Yet?

💡 Our Current Philosophy

Education First:

• Ownership over rental
• Lifetime learning access
• No pressure to “use it or lose it”
• Learn at your own pace
• Investment in yourself

Student Benefits:

• Lower total cost
• No recurring commitments
• Budget-friendly
• Access never expires
• Complete ownership

Business Transparency:

• Clear pricing structure
• No hidden fees
• Predictable costs
• Fair refund policies
• Customer-centric approach

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🚀 Why Subscriptions Are Coming

Student Requests:

• Lower upfront costs
• Access to multiple courses
• Try before committing fully
• Flexibility in learning
• Budget-friendly monthly option

Market Trends:

• Industry standard model
• Competitor offerings
• Consumer preferences
• Recurring revenue benefits
• Sustainable business growth

Planned Improvements:

• Hybrid model (both options)
• More course variety
• Regular new content
• Enhanced community features
• Better value for money

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Comparing Purchase Options

📊 One-Time vs Subscription (Future)

One-Time Purchase:

• ✅ Lifetime access
• ✅ Own forever
• ✅ No recurring charges
• ✅ Budget certainty
• ❌ Higher upfront cost
• ❌ Limited to purchased courses

Subscription (Planned):

• ✅ Lower monthly cost
• ✅ Access all courses
• ✅ New content regularly
• ✅ Cancel anytime
• ❌ Recurring payments
• ❌ Access ends when cancelled

Best For:

• One-time: Focused learners, specific goals, budget-conscious
• Subscription: Continuous learners, multiple interests, flexibility seekers

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Managing Your Account

⚙️ Account Settings

Access Your Account:

• Visit mondosol.com
• Click “My Account”
• Log in with credentials
• View purchase history
• Manage preferences

What You Can Manage:

• Email preferences
• Password changes
• Billing information
• Course access
• Download history

Update Information:

• Change email address
• Update payment methods
• Modify communication preferences
• Request data export
• Delete account

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🔐 Security & Privacy

Your Data:

• GDPR compliant
• Secure storage
• Encrypted transactions
• Privacy respected
• Control your information

Data Rights:

• Access your data
• Export your data
• Correct inaccuracies
• Delete your account
• Opt-out of communications

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Alternatives to Cancellation

🔄 Other Options

Pause Email Communications:

• Unsubscribe temporarily
• Keep course access
• No account deletion
• Resubscribe anytime
• Selective preferences

Contact Support:

• Discuss concerns
• Explore solutions
• Course exchange options
• Extended access
• Personalized support

Take a Break:

• Courses never expire
• Return when ready
• No pressure
• Learn at your pace
• Access always available

Gift or Transfer:

• Gift to friend/family (future feature)
• Transfer to colleague
• Share the learning
• Maximize value
• Help others grow

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Preparing for Future Subscriptions

📝 Early Access Signup

Get Notified:

• Subscribe to newsletter
• Join waitlist (coming soon)
• Early bird pricing
• Exclusive launch offers
• First access to features

What to Expect:

• Launch announcement
• Pricing details
• Feature overview
• Migration options
• Special discounts for existing customers

Grandfather Pricing:

• Current customers protected
• Special lifetime rates
• Loyalty rewards
• Discounted subscription fees
• Appreciation for early support

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Contact for Cancellation Help

Commitment-Free Learning

🎯 Our Promise

No Lock-In:

• One-time purchases
• No contracts
• No commitments
• No penalties
• Complete freedom

Fair Policies:

• 30-day money-back guarantee
• Transparent pricing
• Clear terms
• Honest communication
• Customer-first approach

Future Guarantee:

• Subscriptions will be flexible
• Cancel anytime promise
• No hidden fees
• Fair refund policies
• Your control always

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• Can I download courses for offline access? 📥
• The Magic of Airbnb: Your Complete 2025 Guide to Success 🏠
• Master Your Adobe Account: Easy Management Tips
• What is your cancellation policy on Mondosol?
• What is your refund policy?

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Learn freely, cancel easily – your education, your terms! 🎓✨