📚 Mondosol Help Center

Understanding your data privacy rights is crucial in today’s digital world. At Mondosol, we’re committed to transparency and empowering you with comprehensive control over your personal information.

🛡️ Fundamental Data Privacy Rights

Your rights are not just legal requirements—they’re fundamental protections of your personal information. Here’s a comprehensive breakdown of the rights you have regarding your data.

Core Privacy Rights Framework

You have the following fundamental rights:

• Right to Access: Know what data we collect
• Right to Correction: Update inaccurate information
• Right to Deletion: Request removal of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a usable format
• Right to Object: Oppose certain data processing activities

🔍 Right to Access Your Data

You have the right to know exactly what personal information we collect:

How to Request Your Data

1. Email eliomondello@mondosol.com
2. Subject: “Data Access Request”
3. We’ll provide:
   • Complete personal information we hold
   • Sources of data collection
   • Purpose of data processing
   • Retention periods

Learn more aboutcomprehensive data access.

✏️ Right to Correction

Discovered inaccurate information? You can request corrections:

Correction Request Process

• Identify incorrect data
• Provide correct information
• Submit supporting documentation if necessary
• We’ll update your records within 30 days

According to the European Data Protection Board, timely and accurate data is a fundamental privacy right.

🗑️ Right to Deletion (Right to be Forgotten)

You can request complete removal of your personal data:

Deletion Scenarios

• When data is no longer necessary
• If you withdraw consent
• If data was processed unlawfully
• When you object to processing

Important Considerations:

• Some legal records may be retained
• Deletion is permanent and cannot be undone
• You may lose access to services dependent on that data

🛑 Right to Restrict Processing

You can limit how we use your personal data:

Processing Restriction Conditions

• During data accuracy verification
• When processing is unlawful
• When we no longer need the data
• While considering your objection to processing

📦 Right to Data Portability

Receive your data in a structured, machine-readable format:

Portability Features

• Export complete data profile
• Receive data in common formats (JSON, CSV)
• Transfer to another service provider
• Includes:
  • Personal information
  • Learning data
  • Account history

🚫 Right to Object

You can object to certain data processing activities:

Objection Grounds

• Direct marketing
• Automated decision-making
• Processing for research purposes
• Legitimate interest processing

🌐 International Privacy Rights

Our commitment extends beyond regional regulations:

Global Privacy Standards

• GDPR (European Union)
• CCPA (California, USA)
• PIPEDA (Canada)
• APPI (Japan)

Learn more aboutinternational privacy standards.

Internal Resources

• The 3 Most Essential Objects You Can’t Live Without: A Modern Life Survey
• How Do I Manage My Privacy Settings? ⚙️
• How Is My Learning Data Protected? 📚
• Privacy Policy
• What personal data does Mondosol collect?

📞 Exercise Your Privacy Rights

Questions or want to exercise your rights?

• Email: eliomondello@mondosol.com
• Subject: “Privacy Rights Inquiry”
• Response Time: Within 24-48 hours

Your data, your control. 🔒